End-to-end complex data analytics solutions - from problem definition to implementation and support
Discuss Your ProjectFull-cycle development of intelligent solutions for your business
Analysis of customer inquiries, social media monitoring, clustering and insight discovery in large volumes of unstructured data.
Voice robots, dialogue systems, AI assistants for contact center operators, doctors and customer services, predictive maintenance systems.
Predictive analytics, image and document processing (OCR), development and integration of backend and frontend systems.
Deep knowledge in key technologies and industry expertise
Real examples of solutions for our clients' business challenges
Challenge: Reducing average call handling time (AHT) and improving customer service quality with increasing contact center workload.
Solution: Development of real-time conversation analysis system and proactive operator assistants based on NLP and machine learning.
AHT reduction by 22%, customer satisfaction increase by 18%
Challenge: Automating the search for corporate clients in the highly competitive US logistics market.
Solution: Creation of a lead generation system based on BigData analytics and predictive models for business needs forecasting.
Client completed annual sales plan in 3 months
Challenge: Analyzing product perception and rapid response to customer feedback in social media and reviews.
Solution: Development of real-time social media monitoring and analysis system with automatic sentiment classification.
Strategic decision-making tool based on customer data
Challenge: Improving solar power plant efficiency through equipment failure prediction.
Solution: Solar panel failure prediction system based on telemetry and predictive analytics.
4% increase in electricity generation through reduced downtime
We are a strategic partner for solving the most complex challenges at the intersection of data, business processes, and technology
Our mission is to help companies find meaning in their data and turn complex challenges into working technological solutions. We combine deep expertise in data analysis with an understanding of business processes in key industries.
We have experience in industrial adaptation of advanced AI platforms to solve complex business challenges. We work on a partnership model, taking full responsibility for the project - from idea to implementation and support.
Tell us about your challenge, and we'll propose a solution
We specialize in complex challenges requiring deep expertise in data analytics and artificial intelligence. Ready to become your technology partner.
contact@sensemakinglab.com
Moscow, Russia